Make sense?Ģ) On Novem(last Thursday) I installed an update to Mac Outlook 2011 and needed to rebuild the database upon reboot (I know, it sucks, but somehow MS can't seem to fix this issue).ģ) I suspect that it somehow used my Time Machine drive to perform that rebuild, because I have POP emails from BEFORE September 12, and AFTER November 11, but NO EMAILS from September 12 to November 11. meaning that the "A" TM drive has my TM backupsįrom September 12 to November 11. My current TM drive is "B" and it was hooked up on November 12. Update: Microsoft has pulled the SP2 update for the reasons cited in this article.1) I use Time Machine and every 2 months I swap out the "A" TM drive with the "B" TM drive so I can always keep a fairly recent backup off-site. Once the database has been rebuilt you can go back to using Outlook. If you have a lot of items the rebuild process can take a very long time-time you might devote to thinking about moving to a different email client that doesn’t demand this kind of rigmarole. Choose the Main Identity (or whatever you’ve called your main identity) and click the Rebuild button.
Now, launch Outlook with the Option key held down to open the Microsoft Database Utility. Choose Paste Item from the Finder’s Edit menu and then click Replace All in the alert that appears. Return to the Office 2011 Identities folder, open the Main Identity folder, and open its Data Records folder. Once you’ve replaced Outlook’s Database Headers with a working copy, you can rebuild your main identity’s database While holding down the Control key click on the Database Headers folder and choose the Copy Database Headers command from the resulting menu.
Open this folder and then open the Data Records folder within. Return to the Microsoft User Data folder inside your Documents folder, open the original Office 2011 Identities folder, and seek out the Identity 1 folder.
For those non-Outlook-using readers following along who take some pleasure in the discomfort of others, here’s the gist. This is a document you should read as it outlines every inconvenient step you must take to make Outlook usable again.
REBUILD DATABASE OUTLOOK MAC UPGRADE
I encountered the same problem as I’m sure many others did (particularly given that Microsoft issued a support document the same day the latest upgrade shipped that explains the way out). I wish you were the only affected party, but I’m afraid you’re not alone. The solution is to launch Outlook to rebuild the identity, but when i do that, the loop starts over. Okay, so I do that and then I’m told that my identity is older than the version of Outlook that I’m now using. When it completes I’m then told that there’s a problem with the Office database and I have to rebuild it. I do that and some tool appears that updates my identity. When I try I’m told that I must update my Office database. I installed the latest Office 2011 update and now I can’t open Outlook. Reader Charles Dane has entered a hellish loop of Microsoft’s design.
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